FlyDragon, Inc. Privacy Policy
Effective Date: 2/19/2025

This Privacy Policy describes how FlyDragon, Inc. ("FlyDragon," "we," "us," or "our") collects, uses, discloses, and safeguards your information when you use this website (the "Site"). FlyDragon develops and maintains websites for real estate professionals and brokerages to help them generate leads and connect with potential clients. This Site is owned and operated by FlyDragon but is used by one of our clients, a third-party real estate professional or brokerage, to provide information and services to you.
FlyDragon adheres to data minimization principles, collecting only the information necessary to provide and enhance our services. We comply with all applicable federal and state privacy laws and regulations, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), the Children's Online Privacy Protection Act (COPPA), and other relevant legal frameworks.

1. Information We Collect
We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device ("Personal Information"). This includes, but is not limited to:
-Contact Information: Such as your name, email address, and phone number.
-Internet Activity: Such as your browsing history on our clients' websites, interactions with online forms, and IP address.

We collect this information from various sources, including:
-Directly from you: When you provide information to us through forms, correspondence, or other interactions.
-Automatically: When you interact with our clients' websites, we may automatically collect certain information through cookies and other tracking technologies.
-Third-party sources: We may receive information about you from our clients, partners, and other third-party sources.

2. How We Use Your Information
FlyDragon uses the information we collect for the following purposes:
-Service Provision and Improvement: To facilitate connections between real estate agents and potential clients, understand their needs, and enhance our service offerings. We utilize data from client websites to generate leads for our real estate agent clients.
-Communication: To provide you with updates, newsletters, marketing materials, and other information related to our services. You may opt-out of marketing communications at any time by following the unsubscribe instructions provided in such communications.
-Legal Compliance: To comply with applicable laws, regulations, legal processes, and enforceable governmental requests.

3. Data Sharing with Third Parties
We may disclose your information to third parties under the following circumstances:
-Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. These service providers include CRM platforms, email marketing services, and data analytics providers. We only provide them with the information they need to perform their specific services.
-Aggregate Statistics: We may share aggregated, non-personally identifiable statistical data with third parties to demonstrate the reach and effectiveness of our services. This data does not identify individual users.
-Legal Process: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with legal obligations, protect and defend our rights or property, protect the personal safety of users or the public, or protect against legal liability.
-Business Transitions: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will provide notification via email and/or a prominent notice on our website of any such change in ownership or control of your personal information.

4. User Rights Regarding Data
You have the following rights concerning your personal data:
-Right to Information: You have the right to be informed about the processing of your personal data, including the data collected, the source of the data, the purpose of processing, and the entities involved in processing.
-Right to Access: You have the right to access your personal data that we hold. This includes the right to request and obtain a copy of your data.
-Right to Rectification: You have the right to request the correction of any inaccuracies in your personal information.
-Right to Erasure: You have the right to request the deletion of your personal information, subject to certain exceptions.

To exercise these rights, please contact us at hello@goflydragon.com. We will respond to your request within a reasonable timeframe.

5. Security Measures
FlyDragon takes reasonable and appropriate measures to protect your Personal Information from unauthorized access, use, or disclosure. We implement a variety of security technologies and procedures to help protect your information from unauthorized access, use, or disclosure. These measures include, but are not limited to, physical, technical, and administrative safeguards.

6. Data Retention
FlyDragon retains Personal Information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, such as providing and improving our services, complying with legal obligations, resolving disputes, and enforcing our agreements.
The specific retention period for different types of Personal Information may vary depending on the nature of the information, the purpose for which it was collected, and legal requirements.
We have implemented data retention policies and procedures to ensure that Personal Information is securely disposed of or anonymized when it is no longer needed.

7. Cookies and Tracking Technologies
FlyDragon may use cookies and other tracking technologies to collect information about your usage of our services. This information is used to improve our services and personalize your experience. You can disable cookies in your browser settings, but this may affect the functionality of our services. FlyDragon honors "Do Not Track" signals and requests. You can enable "Do Not Track" in your browser settings.

8. Do Not Track Signals
Some web browsers incorporate a "Do Not Track" feature that signals to websites you visit that you do not want to have your online activity tracked. Each browser communicates "Do Not Track" signals differently, making it difficult for websites to respond to them uniformly. At this time, our website does not respond to "Do Not Track" signals.

9. Data Breaches
FlyDragon takes data security very seriously. In the event of a data breach, we will:
-Act promptly: We will take immediate steps to investigate the breach, contain the damage, and prevent further unauthorized access to Personal Information.
-Follow our prescribed policies: We have established comprehensive data breach response policies and procedures that we will follow to manage the situation effectively. These policies include, but are not limited to, identifying the scope of the breach, assessing the risks, notifying affected individuals, and implementing remedial measures.
-Comply with legal obligations: We will comply with all applicable data breach notification laws and regulations, including those requiring notification to individuals and regulatory authorities.
-Communicate transparently: We will provide timely and transparent communication to affected individuals about the breach, including information about the nature of the breach, the types of information involved, and the steps they can take to protect themselves.
-Learn from the incident: We will conduct a thorough post-breach review to identify the root cause of the breach, improve our security measures, and prevent similar incidents from occurring in the future.

10. Use of AI in Our Services
FlyDragon may use artificial intelligence (AI) in certain aspects of our services to enhance efficiency and improve user experience. For example, we may use AI to:
-Analyze website traffic and user behavior: This helps us understand how users interact with our client websites and identify areas for improvement.
-Personalize content and recommendations: This allows us to provide users with more relevant information and services.
-Automate certain tasks: This helps us streamline our operations and improve efficiency.

We are committed to using AI responsibly and ethically. We ensure that our AI systems are designed and used in a way that respects user privacy and data protection rights. We also provide users with transparency and control over how their data is used in relation to AI.

11. International Data Transfers
FlyDragon may transfer personal data to countries outside of the European Economic Area (EEA), including the United Kingdom. We ensure that any such transfers comply with applicable data protection laws, such as the UK GDPR. This may involve using Standard Contractual Clauses approved by the European Commission or other appropriate safeguards to protect your personal information.

12. Links to Other Websites
Our website may contain links to other websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any website you visit.

13. Children's Privacy
FlyDragon's services are not intended for children under the age of 13. We do not knowingly collect Personal Information from children under 13. If you are under 13, please do not use our services or provide any Personal Information to us. If we become aware that we have collected Personal Information from a child under 13 without parental consent, we will take steps to delete such information.

14. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our website and notify you by email or through our services. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

15. California Online Privacy Protection Act
California residents have the following rights under the California Consumer Privacy Act (CCPA):
-Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you, the sources of the information, the purposes for collecting it, and the categories of third parties with whom we share it.
-Right to Delete: You have the right to request the deletion of your personal information, subject to certain exceptions.
-Right to Opt-Out of Sale: You have the right to opt-out of the sale of your personal information. We do not currently sell your personal information.
-Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

To exercise your CCPA rights, please contact us at hello@goflydragon.com. We will verify your request using the information associated with your account, including your email address and phone number. For security purposes, we may require government identification and confirmation of California residency. You may designate an authorized agent to make a request on your behalf, subject to verification of both your and your agent's identities.

16. User Control and Choices
FlyDragon provides users with control over their data. You can:
-Opt-out of marketing communications by clicking the 'unsubscribe' link in any email.
-Manage your cookie preferences through your browser settings.
-Access and correct your personal information by contacting us at hello@goflydragon.com.

17. Contact Us
If you have any questions about this Privacy Policy, please contact us at hello@goflydragon.com.